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SHIPPING AND RETURNS

Please make sure you have read our sizing guide carefully before ordering. When in doubt - go up a size.

SHIPPING:

Regular postage is $10. Please allow 3-10 days for delivery.

Express postage is $15. Please allow 1-3 days for delivery.

All orders over $250 receive free express shipping. Please allow 1-3 days for delivery.

 

 

RETURNS:

Please make sure you have read our sizing guide carefully before ordering.
We do offer exchanges within seven days of delivery for incorrect sizing choices, but we do not refund for change of mind.

However, we do offer a refund if we are sold out of your size!

If you wish to enquire about exchanging an order, please email us promptly at hello@batulabel.com.

You will need to send back your original order within SEVEN DAYS via a tracked postage method. Once we have received your return package in its original condition, we will then issue you an exchange.

Please note, we do not reimburse customer shipping costs for size exchanges.

In the highly unlikely event of faulty merchandise, we will require the item is posted back for assessment. If deemed faulty, we will offer a repair or replacement first, or refund if no replacement is available - and also reimburse the cost of your postage.

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