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SHIPPING AND RETURNS

Please make sure you have read our sizing guide carefully before ordering. When in doubt - go up a size.

SHIPPING:

All orders over $200 receive free express shipping. Please allow 1-3 days for delivery.

All orders receive free regular shipping. Please allow 3-10 days for delivery.

Express postage $10 extra for items under $150.

 

RETURNS:

We do offer exchanges within seven days of delivery for incorrect sizing choices, however we do not refund for change of mind.

If you wish to enquire about exchanging an order, please email us promptly at hello@batulabel.com.

You will need to send back your original order within SEVEN DAYS via a tracked postage method. Once we have received your return package in its original condition, we will then issue you an exchange.

Please note, we do not reimburse customer shipping costs for size exchanges.

In the highly unlikely event of faulty merchandise, we offer refund upon return of goods purchased. We do not accept returns after 30 days. 

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